If you have set up automatic subscription renewal, it’s important to ensure that your payment method is current and up-to-date to avoid any issues with payment processing. For more information about this topic, please follow this link here.
Please note that we do not generate invoices for self-serve plans. However, we do provide a receipt as proof of purchase when payment is processed. If you have any questions or concerns about this policy, please follow this link here.
If you made your purchase on a desktop, laptop, or mobile browser, you can easily access your purchase history and receipts by navigating to the ‘Purchases’ tab on your Vimeo account. For more information on how to view your purchase history and receipts, please follow this link here.
